Effective Date: 27/01/2025
This Privacy Policy explains how Made4Trades Limited (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our mobile application (“App”) and related services (collectively, “Services”).
1. Information We Collect
We collect information about you in several ways, including:
Information You Provide:
- Account Information: When you create an account, we may collect your name, email address, phone number, and other contact information.
- Business Information: We may collect information about your business, such as your company name, industry, and service areas.
- Job Information: We may collect information about your jobs, including job descriptions, quotes, invoices, and customer information.
- Financial Information: We may collect financial information, such as payment details, for processing transactions.
Information Automatically Collected:
- Usage Data: We may automatically collect information about your use of the App, such as your IP address, device type, operating system, browser type, and usage statistics.
- Location Data: With your consent, we may collect your location data to provide location-based services, such as finding nearby customers or displaying relevant advertisements.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving the App: To provide, maintain, and improve the App and its features.
- Processing Transactions: To process payments, manage invoices, and handle refunds.
- Communicating with You: To communicate with you about your account, the App, and our services, including sending you notifications, updates, and support messages.
- Personalising Your Experience: To personalise your experience with the App, such as displaying relevant content and recommendations.
- Marketing and Advertising: To market our own products and services to you, including through email, phone, SMS/WhatsApp, and other channels
- Marketing Third-Party Products and Services: With your consent, we may share your information with third-party partners for marketing purposes. You have the right to opt out of receiving marketing communications from us and our partners at any time.
- Business Operations: To conduct internal research and analysis, to monitor and prevent fraud, and to comply with legal obligations.
3. Sharing Your Information
We may share your information with:
- Service Providers: We may share your information with third-party service providers who assist us in providing the App, such as payment processors, data storage providers, and customer support providers.
- Business Partners: With your consent, we may share your information with our business partners for marketing purposes.
- Legal and Safety: We may disclose your information to comply with legal obligations, to enforce our Terms & Conditions, to protect our rights and property, or to protect the safety of others.
4. Data Security
We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
5. Your Choices
You have certain choices regarding your information, including:
- Access and Correction: You can access and update your account information at any time.
- Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or by contacting us directly.
- Location Data: You can control whether we collect your location data through your device settings.
Children’s Privacy
The App is not intended for use by people under the age of 18. We do not knowingly collect personal information from people under 18.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on the App or by other reasonable means.
8. Contact Us
If you have any questions about this privacy policy, contact us at [email protected].
